Who we are

W J Heard Motor Repairs Ltd. We are committed to ensuring the security and protection of the personal information that we process, and to provide a compliant and consistent approach to data protection. We will never sell, rent or trade email lists with other companies for marketing purposes.


Third Parties

Your information is only accessible to third parties that help us to manage our business, such as our Accountants, Hosting Provider and Software Developers where we need their help with software. Please rest assured that none of the above partners are able to contact you unless you tell them this is acceptable. We will not share sensitive information or your payment details. This is something you will control.

How long do we keep your information?

During the course of our relationship with you we’ll retain personal data which is necessary to provide services to you for 7 years. We’ll take all reasonable steps to keep your personal data up to date throughout our relationship. These are minimum periods, during which we have a legal obligation to retain your records. We reserve the right to retain data for longer where we believe it's in our legitimate interests to do so. In any case, we’ll not keep your personal data for longer than 7 years after our relationship with you has ended. You have the right to request deletion of your personal data. We’ll comply with this request, subject to the restrictions of our regulatory obligations and legitimate interests as noted above.

Backup Data

All backup data is kept on a secure server which is not accessible by any third party.

Access to your personal information
You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer Kate Norris at

 We will action these requests as quickly as possible for you.